Frequently Asked Questions
The information here may change from time to time as it depends largely on the supplier of the pieces you choose; please make sure to check with us when placing your order to find out the specific policies for your order. If you have any further questions, please feel free to contact us through the online form or call (661) 852-0102.
Our Policies
Delivery
We will deliver to most anywhere in Kern County and assemble your furniture for free.
Quality Guarantee/Warranty
Product warranties depend on our supplier policies. Many have warranties for one year and some offer lifetime guarantees. Please contact us for information about a specific piece you are interested in.
Return Policy
While we will typically accept returns within 24 hours of delivery if a defect is found, it is your responsibility to inspect furniture thoroughly before the driver leaves following delivery.
Cancellation Policy
Orders can usually be canceled within the first week, but only as long as the piece has not gone into production.
Our Products
What materials do you use?
Most of our pieces are made from oak wood. However, depending on the manufacturer, we offer furniture made of other hard woods, such as: pine, birch, and walnut.
What color stains are available?
Your choices in stain color available for a piece depend on the supplier. Please check the catalog description or contact us to find out what choices are available for the product you’re interested in.
What type of finish do you use?
Lacquer is the primary finish for our products and it is an excellent choice for sealing your wood furniture. For some products, oil-based stain can be special ordered. Please contact us to inquire as to its availability.
What kind of hardware do you use?
Hinges and drawer slides may vary depending on the piece and its manufacturer; however, most of our products use steel slides with smooth-rolling ball bearings and concealed hinges. Some suppliers offer the option of hardware upgrades, as well. Please contact us if you have questions about any hardware of interest.